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08Aug 2016

Getting more from your day doesn’t have to be so hard

by Natalie ⋅ 1 Comment

What’s slowing you down probably isn’t a huge procedural issue, but a bunch of small, anti-productive habits that add up over the course of your day. Fixing small challenges can have a big impact on your day.

Respect the 2-minute rule:

Think about the important piece of paper that you shuffle from one side of your desk to the other instead of dealing with it immediately. Then, two days later, you find yourself picking it up again.

This is where the 2-minute rule comes in. Many of our immediate responses are to shuffle rather than to just act. Break the habit and just act – take 5 seconds to assess whether something will take you less than 2 minutes to do. If it passes the test, DO IT IMMEDIATELY!

Look at the emails sitting in your inbox from last week. Take 5 of them, and, with each one, determine whether you can act within 2 minutes. If you can, do it immediately. If you cannot, wait till later. Always remember, nobody will hold it against you if your reply is shorter than usual. The main thing is to reply and get it done.

sunflowers in the field in summer

Check your e-mail on the go:

No, don’t check your emails while driving, but when you have a few minutes here and there during the day, when you’re waiting in line at the coffee shop, waiting for your next appointment to arrive and so on.

The underlying and most important thing about checking email on the go is that you make your “desk time” sacred. This is when you get real work done. Often, emails are not “real work”. Reply, forward, archive and delete from your phone. If a message requires more, you can save it for “desk time”, then you’ll have a much smaller pile that actually requires your attention than your typical overwhelming unopened inbox.

Action:

Don’t check your email from your computer today (yes, I know, you can’t help refreshing that screen as you’re reading this now).
Set aside tomorrow morning to answer any email from today that require more than what you could type or do on your phone.

06Jun 2016

Have you mastered the art of saying NO?

by Natalie ⋅ Leave a Comment

Having 24 hours in a day is something we all have in common. This means that we all have the same amount of time each day whether we are a homeless person on the street or Raymond Ackerman or Donald Trump.

A scary thought for me is that where I am in my life today, is a direct result of how I have been spending my 24 hours each and every single day, up to this point. Doesn’t that scare you?

Is your business thriving the way it should? If not, maybe you’ve not been putting enough hours into the correct activities. Please note: I did not say that you’re not putting in enough hours, I said not enough hours of the CORRECT ACTIVITIES. How can successful people like you get more hours in a day?

You need to become very good at saying NO! (and mean it every time you say it).

I’m going to give you three reasons why saying NO can make you more successful:

Feed your own family first

If you’re anything like me, my family is the most important part of my life and spending time with them is not negotiable. My priorities in life are in the following order:

My family
Myself
Business
Friends

My family always comes first. There is nothing in the world I would not do for my family.

Next on the list is myself – I need to care enough about myself to ensure that I’m healthy, happy and living a good life.

Next, is my business. Why is this more important than my friends? Well, because of my family and myself. The success of my business depends entirely on me and the amount of time and effort I put into it – partying and having a good time with friends is not going to keep a roof over my head.

By saying yes, you are saying NO to something else

Are you always agreeing to do things just because you’re too scared to hurt someone else’s feelings? Are you a people pleaser? Are you scared of what others might think of you if you just said NO?

STOP IT! STOP RIGHT NOW!

Today is the day when you will take a bold step, make the change and JUST SAY NO! Why? Because you have probably been putting other people before yourself most of your life (like me). You deserve better. When you say yes to something, you are actually saying NO to something else.

How many times have you said yes to something (helping a friend during business hours, chatting on the phone about a rugby match, or, if you’re a female, talking about girly or mommy stuff) when you should be working on your business?

If you give them a finger, they will take the whole hand – have you ever heard this expression?

I don’t know about you but I’ve often experienced how selfish many people are and how often they take advantage of good-hearted people like you and I. Being the “go to girl/guy” is great, but does it bring in the money you need to keep a roof over your head?

I’ve loved being the “go to girl” all my life but the minute I hint that I’m going to start charging for my services, everyone runs a mile – just goes to show. I’ve built up a reputation of being the “go to girl” who almost always says yes to weird and awkward requests that no one else will help out with (not even their own family). I’ve said yes too many times because I did not want to be the bad girl to say NO.

I’ve made a decision to push myself out of my comfort zone and started saying NO. How about you?

Now is the time to finally take your life back and stop living for other people.

Disclaimer: I just need to say that I don’t mean you should say NO to everything that comes your way. I just mean that you should become a lot more conscious of what you are actually saying YES to. You should be saying YES to requests as long as they don’t interfere with your list of priorities.

For example: a friend phones during business hours to chat about last night’s rugby game – do you chat or say “sorry, I’m just in the middle of something, can I call you back tonight?” and continue working on your business or do you spend an hour or more talking about THE GAME when you could have been earning money?

Always think about your priorities –

A before B, before C, before D, before E.

Get the point?

Successful people share and are generous, but seldom with their time. Why? Because they also only have 24 hours. They are more likely to donate to charity than give a random person a free one-on-one meeting. Why? Because although they have lots of money, they still only have 24 hours in a day.

Where do you find it difficult to say NO?

Drop me a note and let me know.

11Apr 2016

50 New Rules of Work by Robin Sharma

by Natalie ⋅ 1 Comment

To serve your rise to your best, I humbly offer you these 50 New Rules of Work with the hope that you quietly consider implementing them as well as discussing them at your next team meeting:

You are not just paid to work. You are paid to be uncomfortable – and to pursue projects that scare you.
Take care of your relationships and the money will take care of itself.
Lead you first. You can’t help others reach for their highest potential until you’re in the process of reaching for yours.
To double your income, triple your rate of learning.
While victims condemn change, leaders grow inspired by change.
Small daily improvements over time create stunning results.
Surround yourself with people courageous enough to speak truthfully about what’s best for your organisation and the customers you serve.
Don’t fall in love with your press releases.
Every moment in front of a customer is a moment of truth (to either show you live by the values you profess – or you don’t).
Copying what your competition is doing just leads to being second best.
Become obsessed with the user experience such that every touchpoint of doing business with you leaves people speechless. No, breathless.
If you’re in business, you’re in show business. The moment you get work, you’re on stage. Give us the performance of your life.
Be a Master of Your Craft, and practice + practice + practice.
Get fit like Madonna.
Read magazines you don’t usually read. Talk to people who you don’t usually speak to. Go to places you don’t commonly visit. Disrupt your thinking so it stays fresh and hungry and brilliant.
Remember that what makes a great business – in part – are the seemingly insignificant details. Obsess over them.
Good enough just isn’t good enough.
Brilliant things happen when you go the extra mile for every single customer.
An addiction to distraction is the death of creative production. Enough said.
If you’re not failing regularly, you’re definitely not making much progress.
Lift your teammates up versus tear your teammates down. Anyone can be a critic. What takes guts is to see the best in people.
Remember that a critic is a dreamer gone scared.
Leadership’s no longer about position. Now, it’s about passion, and having an impact through the genius-level work that you do.
The bigger the dream, the more important the team.
If you’re not thinking for yourself, you’re following – not leading.

Work hard, but build an exceptional family life. What’s the point of reaching the mountaintop but getting there alone?
The job of the leader is to develop more leaders.
The antidote to deep change is daily learning. Investing in your professional and personal development is the smartest investment you can make. Period!
It makes a difference.
Say “please” and “thank you”. It makes a difference.
Shift from doing mindless toil to doing valuable work.
Remember that a job is only just a job if all you see it as is a job.
Don’t to your best work for the applause it generates but for the personal pride it delivers.
The only standard worth reaching for is BIW (Best in World).
In the new world of business, everyone works in Human Resources.
In the new world of business, everyone’s part of the Leadership Team.
Words can inspire and words can destroy. Choose yours well.
You become your excuses.
You’ll get your game-changing ideas away from the office versus in the middle of work. Make time for solitude. Creativity needs the space to present itself.
The people who gossip about others when they are not around are the people who will gossip about you when you’re not around.
It could take you 30 years to build a great reputation and 30 seconds of bad judgment to lose it.
The client is always watching.
The way you do one thing defines the way you’ll do everything. Every act matters.
To be radically optimistic isn’t soft. It’s hard. Crankiness is easy.
People want to be inspired to pursue a vision. It’s your job to give it to them.
Every visionary was initially called crazy.
The purpose of work is to help people. The other rewards are inevitable by-products of this singular focus.
Remember that the things that get scheduled are the things that get done.
Keep promises and be impeccable with your word. People buy more than just your products and services. They invest in your credibility.
Lead without a title.